Tuesday, October 31, 2006

Not getting your family domain email?

Some of you with vater.us forwarders going to hotmail.com accounts may have come to the conclusion that you aren't receiving mail sent to your vater.us address. This is because hotmail.com is pretty lame, but it's easy to fix this problem.

THE CAUSE:
hotmail.com receives a message for you@hotmail.com, but it is addressed to you@vater.us. Hotmail thinks it is junk mail, and so it puts it in the junk mail folder. Look in your Junk E-Mail folder and you should see the missing messages. However, Hotmail deletes mail in Junk E-Mail after 5 days, so you'll only be able to find the most recent 5-days worth.

THE SOLUTION:
Basically you need to tell Hotmail that it is OK to deliver your vater.us email to you. The way I've found to do this is to add your vater.us email address as a mailing list in the Junk E-Mail Protection options. Mailing lists behave the same way, in that they deliver mail to you but are addressed differently.

So from your Hotmail Inbox, click on "Options" in the upper-right, then on "Junk E-Mail Protection", and finally on "Mailing Lists". In the text field on the left, type in your you@vater.us email address (e.g. don@vater.us), and the click on the "Add >>" button. Going forward, mail should be delivered to your inbox.

You'll still have to sift through your Junk E-Mail folder though.

Hope this helps!

1 comment:

Meg said...

uh, i've done this already. i still don't get my mail. fix that!!!